Terms and Conditions

  1. Introduction

    Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

  2. Interpretation

    In these terms of sale, “we” means [Cozeebaby] (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

  3. Order process

    The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below. All orders are subject to acceptance and product availability. Pricing of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice. All orders and delivery charges are processed in UK Sterling (£). Before you place your order, you will have the opportunity of identifying whether you have made any input errors and if so you may correct those input errors before placing your order by editing the order form.

  4. Validity

    By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time.

  5. Price and payment

    Prices for products are quoted on our website. The website contains a number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated [when you pay for the product]. In addition to the price of the products, there will be a delivery charge (see section 7), which will be as stated [when you pay for the product]. We accept payments via PayPal and Bitcoins. Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

  6. Your warranties

    You warrant to us that:

    • you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;

    • the information provided in your order is accurate and complete;

  7. Delivery policy

    We will arrange for the products to be delivered to the address for delivery indicated in your order. We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 3-5 days of the date of our order confirmation. We use Royal Mail service at the following options:

    2nd Class Signed-For – letter - £1.75
                             	- small parcel – £3.70
                             	- medium parcel – £6.30
    1st Class Signed-For  - letter – £2.00
                             	- small parcel - £4.10
                             	- medium parcel – £6.75
    International Signed-For – letter – £6.50
                             	  	- small parcel – £10.25
                             	  	- medium parcel – £13.15

    When ordering products from Cozeebaby for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

  8. Consumers: returns policy

    Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 14 working days after the day you received the relevant products (provided they have not been used or altered in any way and are fit for resale). In order to cancel a contract in this way, you must give to us written notice of cancellation. If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

  9. Consumers: statutory rights

    If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

  10. Refunds

    If you wish to return any goods you have purchased, please return them in perfect condition, unused within 14 days. Goods must be returned in their original condition. Upon receipt of the returned goods the price of the goods as paid by you will be refunded to you through the payment method used by you when purchasing.

  11. Force majeure

    Cozeebaby shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond its reasonable control.

  12. Limitations and exclusions of liability

    Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund, if you cancel your contract, if we do not perform the contract within 30 days or other agreed timescale our liability for any breach of these terms and conditions shall be limited to the value of the products ordered by you in the relevant transaction.

  13. Contract cancellation

    We may cancel a contract to supply products made under these terms of sale immediately by written notice to you if you fail to pay, on time and in full, any amount due to us under the contract, or commit any material breach of your obligations to us under the contract.

  14. Consequences of cancellation

    Upon the cancellation of a contract we will cease to have any obligation to deliver products which are undelivered at the date of cancellation.

  15. Scope of these terms of sale

    These terms of sale do not constitute or contain any assignment or licence of any intellectual property rights, do not govern the licensing of works (including software and literary works) comprised or stored in products, and do not govern the provision of any services by us or any third party in relation to the products.